Nisarg Naik
As Businesses Buy More Software, Is Your SaaS Helpdesk Ready?
Even in a recession, some industries continue to enjoy steady or even increased profits. If you sell software as a Service (SaaS), then...
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Nisarg Naik
- Oct 11, 2022
- 2 min
Avoid the Stress and Expense of Helpdesk Worker Overtime
How many hours do your IT technicians put in every day, week, or month? If you’re like most business owners or IT directors, the answer...
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Nisarg Naik
- Sep 26, 2022
- 2 min
Do Your IT Technicians Suffer From the “Monday Morning Blues?”
The concept of “Blue Monday” has become such an ingrained part of our culture that it’s even found its way into popular songs. Countless...
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Nisarg Naik
- Sep 14, 2022
- 2 min
Save Office Space by Outsourcing Your IT Helpdesk
How much of your facility’s office space are you currently using? If your business follows the current trend, the answer to that question...
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Nisarg Naik
- Jul 28, 2022
- 2 min
Planning a Big IT Project? Outsource Your Helpdesk Now
Businesses can experience some big transitions from time to time – and when they do, their IT departments often find themselves in the...
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Nisarg Naik
- Jul 8, 2022
- 2 min
More Hilarious Helpdesk Stories
Between summer heat waves and the sheer craziness of modern life, you may need a mental break from worry and frustration. So share a...
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Nisarg Naik
- Jun 20, 2022
- 2 min
Practical Benefits of Outsourcing Your IT Helpdesk
You may already understand that an outsourced helpdesk provider can help your IT department offer higher standards of customer...
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Nisarg Naik
- May 24, 2022
- 2 min
Save Money With a “Shift-Left” Approach to Helpdesk Requests
If someone in your company has asked you for your opinion of adopting a shift-left IT helpdesk strategy, you may have no idea what...
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Nisarg Naik
- Apr 11, 2022
- 2 min
Potential Tax Advantages of Outsourcing Your IT Helpdesk
Tax time is always on everyone’s minds in April, of course. But as a business owner, you have to think about your organization’s taxes...
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Nisarg Naik
- Mar 17, 2022
- 2 min
Want to Ease Your IT Management Burden? Outsource Some of That Work
Remember when your successful enterprise started out as a little mom-and-pop kind of business? Your staff and profits might have been...
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Nisarg Naik
- Mar 9, 2022
- 2 min
Why Your International Enterprise Needs an Outsourced IT Helpdesk
These days, the world is your workplace, or at least it can be. Global communications and Internet connectivity have turned geographic...
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Nisarg Naik
- Mar 2, 2022
- 2 min
Figuring Out What You Need From an Outsourced IT Helpdesk
The time has finally come: You need an outsourced IT helpdesk. Thankfully, you can get the help you need through a top-quality outsourced...
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Nisarg Naik
- Feb 15, 2022
- 2 min
Benefits of an Online Knowledge Base
In your efforts to provide high-quality, responsive IT helpdesk services, do you get the impression that you’re constantly re-inventing...
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Nisarg Naik
- Feb 8, 2022
- 2 min
3 Bad Messages Your In-House Helpdesk May Be Sending
If you’ve got your in-house IT team performing helpdesk chores while addressing all the other technical demands on your organization,...
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Nisarg Naik
- Feb 2, 2022
- 2 min
Helpdesk, Tech Support, Etc: Understanding Organizational Assistance Terms
“I contacted customer support, and they couldn’t figure out my technical problem at all!” Many people don’t understand the subtle but...
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Nisarg Naik
- Jan 26, 2022
- 2 min
Helpdesk Services for Remote Workers: Challenges and Solutions
The typical household study, bedroom, or living room has now become the modern workplace as more and more employees do their daily work...
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Nisarg Naik
- Jan 20, 2022
- 2 min
How Outsourced IT Helpdesk Services Can Back Up Your In-House Helpdesk Team
Outsourced IT helpdesk solutions may sound like a brilliant option for businesses of all sizes who lack their own in-house IT helpdesk...
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Nisarg Naik
- Jan 12, 2022
- 2 min
The Rising Cost of In-House IT Workers (and What You Can Do About It)
In case you hadn’t noticed, the IT job market has surged to new peaks lately. The Bureau of Labor Statistics reports that IT workers can...
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Nisarg Naik
- Dec 30, 2021
- 2 min
Helpdesk Humor to Lighten Your IT Department’s Mood
Let’s face it: The world of information technology can be stressful, especially for those employees tasked with helpdesk services. In...
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Nisarg Naik
- Dec 15, 2021
- 2 min
Best Foot Forward: What Your IT Helpdesk Says About Your Customer Service
An IT department may offer different kinds of assistance to different groups of people. Your IT team undoubtedly answers the usual range...
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