USA-Based Helpdesk Services
Could your U.S. business or organization use a little help from a domestic provider of outsourced IT helpdesk services? If so, look no further than Gravity Helpdesk.
Proudly based in Austin TX and serving companies just like yours all over the country.
Why might you seek out a USA-based outsourced helpdesk? While it’s certainly true that offshore helpdesk services (which we also provide) can help you minimize the cost of full-time helpdesk support, you may feel that you don't really need that
Maybe you have an internal IT department that can handle most of your technical workload most of the time -- they just need a little extra help from someone who can take on those time-consuming, low-level help tickets.
Or maybe your IT department does just fine most of the year, only to require extra helpdesk support during heavy sales seasons, holidays, or when special projects come along.
Our USA-based IT helpdesk professionals can round out your numbers nicely while providing your employees or customers with top-quality troubleshooting, technical guidance, and problem resolution.
We can make sure that you receive the right kind of shared / supplemental helpdesk support for your anticipated needs and goals.