About Gravity Helpdesk
Gravity Helpdesk is a branch of Gravity Systems, a respected business tech support firm based in Austin, Texas (with branches in Houston, Phoenix, and Manila) that has been serving businesses’ technology needs since 1997.
In the decades since we first opened our doors, Gravity’s technical experts have developed a wide range of services and systems that help organizations with everything from cloud-based office solutions to remote backup and storage, data disaster recovery, and hardware/network planning, purchasing, installation, maintenance, and repair.
In addition to our main branches, we also have a national network of technical associates standing by to help businesses in even the most remote areas of the country.
Gravity Helpdesk is a natural extension of our company, one that benefits from our sterling track record, depth of knowledge, proven processes, and top-class technical and customer service skills. We take great care in selecting articulate, highly-trained, well-educated helpdesk team members who genuinely care about doing the job right the first time.
Whether you work with our USA-based helpdesk personnel or our offshore team in the Philippines, you can rest assured that you’re getting the cream of the crop to address your low-level help requests.
Meet the team
No more dealing with call center reps who don't know your business. When you call us, we know your name, and more importantly, your business' needs.