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  • Nisarg Naik

The Rising Cost of In-House IT Workers (and What You Can Do About It)

In case you hadn’t noticed, the IT job market has surged to new peaks lately. The Bureau of Labor Statistics reports that IT workers can take their pick from over 197,000 more job openings than were available just a year ago. The month-after-month increases in IT hiring may be due to the mass exodus of technicians exiting the workplace during the pandemic, a need for more remote-work and hybrid-work technical support, or a combination of these and other factors. But as IT job candidates enjoy more job options, they’re also in a position to make greater demands– which, ironically enough, may limit many organizations’ ability to bring them onboard.




Higher salary expectations pose a significant challenge for CIOs and IT departments. IT workers’ median salaries are expected to jump from $94,600 (where they stood in January of 2021) to a potential $97,000 by the end of 2022. Each of these employees will also cost employers in benefits packages, training, future turnover, and of course the recruitment effort itself. This incoming crop of new IT recruits may also demand more flexible options such as remote or hybrid work schedules, a common sticking point among today’s workers in general.




If your business doesn’t have unlimited financial resources, you’re probably wondering how you can secure all the IT talent you need without breaking the budget. One obvious solution revolves around outsourcing IT functions that don’t require upper-level, in-house expertise. By assigning low-level client and employee technical assistance tasks to an offshore helpdesk team, you can reserve your payroll budget for a smaller number of senior IT professionals while still maintaining optimal efficiency and productivity. Gravity Helpdesk can help you bring this smart strategy to fruition, so give us a call and let’s address your IT needs the financial smart way!


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