Do Your IT Technicians Suffer From the “Monday Morning Blues?”
Updated: Sep 27, 2022
The concept of “Blue Monday” has become such an ingrained part of our culture that it’s even found its way into popular songs. Countless workers in all kinds of jobs would agree that coming back to a pile of work on Monday morning after a couple days’ reprieve is no picnic. Unfortunately, IT workers aren’t immune to Blue Monday – in fact, they may even face an elevated risk for it.
Depression and technology work appears to go hand in hand to some extent. One study indicates that over 38 percent of tech workers describe themselves as depressed. The tech workers in the study mentioned insomnia, job burnout, stress, irregular hours, and overwork among the reasons for their perceived depression.
Why would Monday prove particularly depressing to IT workers? According to a British study, Monday mornings represent the most stressful and hectic periods for these workers on average. 84.5 percent of help requests flood IT departments on Mondays, with the majority of those coming in between 8 am and 10 am. There are many possible reasons for this Monday-heavy load. Technicians may feel the temptation to table Friday afternoon issues so they can get a head start on the weekend, not considering that they’re just bundling Friday’s workload with that of the following Monday. Meanwhile, employees who take their computer work home with them on Friday encounter various new problems over the weekend, bringing those problems into the office with them for some Monday morning assistance.
Your IT team can’t hack their way through a mountain of helpdesk issues while also coping with their regular duties without developing some serious Monday morning blues. Fortunately, there’s a simple solution to this problem: Assign the low-level help tickets to our experienced team at Gravity Helpdesk. We can help keep your IT department happy and productive!