Nisarg Naik
How an Outsourced Helpdesk Can Give Your Business a Merrier Christmas
Whether you celebrate Christmas, Hanukkah, Kwanzaa, Festivus, the Winter Solstice, or simply a welcome vacation, there’s no dodging...
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Nisarg Naik
- Dec 31, 2022
- 2 min
The Problem With Retaining Senior IT Workers and Shedding Lower-Level Ones
When times get tough, businesses tighten their belts – as you may have noticed from the recent large-scale tech layoffs by Amazon,...
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Nisarg Naik
- Dec 31, 2022
- 2 min
Smart Tips for Selecting a New Outsourced Helpdesk Service
The time has come. You’ve decided that your IT department desperately needs some outside aid from an outsourced IT helpdesk service...
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Nisarg Naik
- Dec 2, 2022
- 2 min
Don’t Fall for These Outsourced Helpdesk Myths
You may already know your IT department is falling behind. You can see the help tickets piling up, the end user complaints, the fatigue...
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Nisarg Naik
- Nov 26, 2022
- 2 min
Embrace these Helpdesk Tech Trends
If your IT department receives a steady stream of helpdesk tickets, you understand the importance of optimizing your tools and processes....
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Nisarg Naik
- Nov 18, 2022
- 2 min
Reasons to Feel Thankful for Your Outsourced Helpdesk
What does Thanksgiving mean to you? For many of us, the holiday conjures up visions of turkey dinners, football games, family reunions,...
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Nisarg Naik
- Oct 11, 2022
- 2 min
Avoid the Stress and Expense of Helpdesk Worker Overtime
How many hours do your IT technicians put in every day, week, or month? If you’re like most business owners or IT directors, the answer...
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Nisarg Naik
- Oct 7, 2022
- 2 min
How Secure Is Your In-House IT Helpdesk?
If you have an IT department that deals with common technical needs and tasks on a daily basis, you probably understand the critical...
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Nisarg Naik
- Sep 26, 2022
- 2 min
Do Your IT Technicians Suffer From the “Monday Morning Blues?”
The concept of “Blue Monday” has become such an ingrained part of our culture that it’s even found its way into popular songs. Countless...
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Nisarg Naik
- Sep 26, 2022
- 2 min
More Common Trouble Calls and Their Possible Solutions
In the past we’ve examined typical helpdesk trouble calls, from common low-level problems such as the Blue Screen of Death to the...
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Nisarg Naik
- Sep 14, 2022
- 2 min
How Outsourced IT Helpdesk Services Can Help You Grow Your Business
If you own a business, you probably have big dreams. Maybe you plan to spread out across the globe, or maybe you’d rather just build your...
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Nisarg Naik
- Sep 14, 2022
- 2 min
Save Office Space by Outsourcing Your IT Helpdesk
How much of your facility’s office space are you currently using? If your business follows the current trend, the answer to that question...
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Nisarg Naik
- Jul 12, 2022
- 2 min
As Inflation Rises, Curb Costs by Outsourcing Your Helpdesk
Inflation seems to be the word of the day. The U.S. is currently experiencing its worst struggle with inflation in four decades. Prices...
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Nisarg Naik
- Jul 8, 2022
- 2 min
More Hilarious Helpdesk Stories
Between summer heat waves and the sheer craziness of modern life, you may need a mental break from worry and frustration. So share a...
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Nisarg Naik
- Jun 20, 2022
- 2 min
Practical Benefits of Outsourcing Your IT Helpdesk
You may already understand that an outsourced helpdesk provider can help your IT department offer higher standards of customer...
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Nisarg Naik
- Jun 7, 2022
- 2 min
Don’t Let These Hassles Sabotage Your Helpdesk Efficiency
Efficiency and productivity are magic words in any industry – and, of course, in the technical services that support those industries....
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Nisarg Naik
- May 24, 2022
- 2 min
Save Money With a “Shift-Left” Approach to Helpdesk Requests
If someone in your company has asked you for your opinion of adopting a shift-left IT helpdesk strategy, you may have no idea what...
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Nisarg Naik
- May 10, 2022
- 2 min
The Value of Smart Help Ticket Escalation
Different kinds of IT helpdesk issues require different amounts of time, knowledge, and skill to resolve. If users can’t DIY the problem...
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Nisarg Naik
- Apr 11, 2022
- 2 min
Potential Tax Advantages of Outsourcing Your IT Helpdesk
Tax time is always on everyone’s minds in April, of course. But as a business owner, you have to think about your organization’s taxes...
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Nisarg Naik
- Mar 17, 2022
- 2 min
Want to Ease Your IT Management Burden? Outsource Some of That Work
Remember when your successful enterprise started out as a little mom-and-pop kind of business? Your staff and profits might have been...
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