Nisarg NaikFeb 2, 20222 minHelpdesk, Tech Support, Etc: Understanding Organizational Assistance Terms“I contacted customer support, and they couldn’t figure out my technical problem at all!” Many people don’t understand the subtle but...
Nisarg NaikJan 12, 20222 minThe Rising Cost of In-House IT Workers (and What You Can Do About It)In case you hadn’t noticed, the IT job market has surged to new peaks lately. The Bureau of Labor Statistics reports that IT workers can...
Nisarg NaikJan 6, 20222 minHow Much Would That In-House IT Hire Actually Cost You?Employee turnover happens all the time in all kinds of industries, including IT. But before you fire up the recruiting engine and work...
Nisarg NaikDec 30, 20212 minHelpdesk Humor to Lighten Your IT Department’s MoodLet’s face it: The world of information technology can be stressful, especially for those employees tasked with helpdesk services. In...